Community Guidelines
Our commitment to maintaining a safe, respectful, and positive marketplace environment for buyers and sellers across our global community.
VendHype connects buyers and sellers from diverse backgrounds, cultures, and regions. To ensure our marketplace remains a positive space for everyone, we've established these community guidelines that all users must follow. Violations may result in content removal, account restrictions, or termination depending on severity and frequency.
Respect
Treat all community members with dignity and kindness, regardless of background, identity, or viewpoint.
Safety
Prioritize the wellbeing and security of all users through honest and transparent practices.
Integrity
Act with honesty and accountability in all marketplace transactions and communications.
Communication Standards
Guidelines for all communications on VendHype, including messages, reviews, and comments.
- Professional, courteous interactions focused on marketplace activities
- Honest feedback in reviews based on actual experiences
- Clear, transparent communication about products, shipping, and policies
- Constructive criticism that focuses on products or services, not people
- Respectful negotiation within the platform's messaging system
- Questions and inquiries about listings or marketplace experiences
- Hate speech, discrimination, or derogatory language targeting any group
- Harassment, threats, or intimidation of other users
- Sharing another user's personal information without consent
- False, fraudulent, or misleading statements about products or services
- Spam, unsolicited promotional content, or repeated unwanted messages
- Attempting to move transactions off-platform to avoid fees or protections
Communication Best Practices
- Respond to inquiries within 24-48 hours
- Keep all transaction communication within VendHype's messaging system
- Leave honest, fair reviews based on actual experiences
- Be clear and specific in your communications to avoid misunderstandings
- Report inappropriate messages rather than responding negatively
Additional Resources
Learn more about our safety features, account security, and tips for safe marketplace transactions.
Comprehensive guide for sellers with best practices, policies, and tips for success on VendHype.
Details about our buyer protection program, dispute process, and how we keep shopping safe.
We're committed to creating a safe, respectful environment for all users. These guidelines may be updated periodically, and we welcome your feedback to help improve them.